With Hairdresser’s Day Photos: What My Clients Taught Me About Saying Thank You

Published October 14, 2026

My chair has heard a lot of speeches. Toasts, poems read off a phone screen, a teenager who rapped an entire greeting while I was mid-fade. But the thing I actually keep is a folder of photographs. It lives on my phone, it has no name, and by now it holds more than 300 images. Thirteen years behind the chair will do that to a person.

Hairdresser’s Day falls on 13 September, and in 2026 that lands on a Sunday – which matters more than it sounds, because salons are usually packed and nobody has a free hand to open a card. That’s roughly when the photos started arriving instead of the cards.

The year a client sent me a picture instead of a message

It was 2019. A regular named Oksana booked her usual colour appointment in early September and then, three days before, messaged me a single image with no text. Just a photo. It was her, taken from behind at a bus stop, showing the back of her head and the balayage we’d done six weeks earlier. Sunlight through the strands. Roots growing in honestly, no filter hiding anything.

I stared at it longer than I’d like to admit. Because in thirteen years of clients saying “I love it,” nobody had ever shown me what “it” looked like three weeks later, in daylight, on a Tuesday, when nobody was performing gratitude.

She explained later that she’d tried writing something and deleted it four times. So she sent the proof instead.

Why a photo says more than a card ever will

Here’s the thing about our job that clients rarely see. We finish a haircut, we hand over the mirror, we get a reaction in real time. That reaction is real, but it’s also polite – you’re sitting in a cape with wet ends and the whole salon watching. What we never get is the after. The wedding. The job interview. The morning someone finally felt like themselves again.

A photo closes that loop. It tells me the blowout held. It tells me the grey coverage survived a family dinner. It tells me the fringe I cut a little aggressively actually grew out fine and she stopped hating it by week three.

I’ve since started asking for them, gently, at the end of appointments. Not for my ego. For calibration. A picture taken at home in bad light is worth ten compliments delivered in my own salon.

What makes a good Hairdresser’s Day photo

Not every image lands. Over the years I’ve received blurry mirror selfies in a dark bathroom, screenshots of screenshots, and one photo of a dog. Here’s what actually works:

  • Daylight, not bathroom light. Overhead bulbs flatten out colour and add a green cast. A window at 10 a.m. shows what your colourist actually did.
  • Show the part that was hardest. If your stylist fought with your cowlick, photograph the cowlick. If you went from dark to blonde, shoot the ends.
  • Wait a week or two. Fresh-out-of-the-salon hair is a lie everyone tells. Week-two hair is the truth.
  • Include yourself, not just the hair. A face is the whole point. The cut exists to frame it.

The dog photo was excellent, for the record. But it didn’t tell me anything about my work.

The awkward side nobody warns you about

Taking pictures of people’s hair for a living gets complicated once phones are involved. Clients want the before-and-after for their own feeds, which is fine. But I’ve had to learn to ask, out loud, whether a photo stays private or goes public – and I’ve had to learn it the hard way, after a client’s post-a-colour selfie ended up reposted by a brand she hadn’t agreed to be associated with.

Consent isn’t a formality. It’s a conversation. These days I say it plainly at the consultation: “If I photograph your hair, you see it before anything happens to it.” Nine out of ten say yes. The tenth says no, and that’s a complete answer.

There’s also the flip side – the pressure to perform for the camera. I once suggested All-change to a client who’d been growing out a bob for a year, and she hesitated not because she didn’t want short hair, but because she’d already planned a photo series around the long version. We did the chop three months later. She sent me both sets of photos, before and after, side by side. That pair is still my favourite thing in the folder.

What I’d actually want this 13 September

If you’re planning something for your stylist, colourist or barber, here’s a cheap idea that outperforms almost anything you can buy. Pull up your camera roll. Find the photo from a week after your last appointment – the one where your hair was doing exactly what you paid for. Send it. No caption needed, or a short one, whatever feels honest.

That’s it. That’s the whole gesture.

I can’t speak for every master out there, but I know what happens on my side of the screen. I stop scrolling. I zoom in on the ends. I remember the appointment, the conversation, the playlist that was on. And I think: right, that one worked.

Thirteen years in, the folder is still growing. Some of those clients have moved cities. One moved countries and still sends a photo every September, always the same angle, always in daylight. I’ve never deleted a single one.

Get more from The Tile Association

Image

Find a tile service

Need a specific tile service? We can help help find a specific service.

Find a service
Image

Find a product

Need to find out a specific manufacturer of a product?

Find a product
Image

Need tile inspiration?

Struggling with tile inspiration? Find great ideas for your home.

Get inspired
Image

Why choose tiles?

Use our guides to find out why tiles are suitable for your next project.

Choose tiles
image