The Tile Association | Find Tilers, Stockists and Fitters
 

Membership Criteria

TTA Membership is open to businesses in the European Union who are principally engaged in the wall and floor tile industry and who meet the criteria for their sector and have completed two years trading.

Affiliate membership is offered to related bodies and organisations with whom TTA would exchange information. No subscriptions would be charged, but in all cases TTA would expect to become an affiliate member of the other organisation. Affiliation could be extended to include other related industry associations in due course.

The Association shall have the opportunity of extending an invitation to manufacturers who are based outside the European Union to become Associate Manufacturer Members. Associate Manufacturer Members will receive general circulations and will be able to attend Association meetings, but will have no voting rights.

All members are expected to show the TTA logo on their premises and website. Applications which could affect the reputation of The Tile Association may be refused.

Common Criteria
All companies to confirm:

  • Full Company details
  • Insurance Cover – employers and public liability
  • They comply with all UK & EU legislation required to run their businesses (e.g. employment, health & safety, sale of goods act, advertising, trademarks/copyright)
  • They will comply with TTA Code of Practice 
  • Annual accounts, where appropriate, and customer care policy (otherwise they will comply with the TTA Customer Care Policy)
  • All applicants should pass a credit check and verification that they have no un-discharged bankruptcies or outstanding county court judgements

Proposer Artisan

  • Operates a manufacturing base within the European Union
  • Details of products manufactured
  • Details of two customers who will be contacted
  • Will supply trade and market statistics and maintain the confidentiality of same under Competitions Act
  • Agreement not to copy members’ designs
  • Agreement that company complies with current environmental legislation for manufacturers

Distributors

  • Minimum of 50% of business is wall and floor tiles and associated products
  • Actual distribution represents at least 75% of total sales
  • Company has delivery vehicles/or carrier arrangements
  • Company has staffed sales office
  • Company has premises suitable to accept and accommodate bulk deliveries of stock
  • Stock is maintained on the premises
  • Company had customer care policy
  • Company has training programme on new products, specifications and limitations/suitability of product
  • Company displays appropriate technical literature
  • Company’s advertising complies with current UK legislation

Freight Service Operators

  • Countries covered
  • Insurance cover
  • Details of multilingual staff at premises
  • Applicant to supply mission statement which included expected standard of service
  • Confirmation of minimum quantity collection
  • Confirmation of groupage/container freight or both

Manufacturers

  • Operates a manufacturing base within the European Union
  • Details of products manufactured
  • Product quality assessment by an independent NAMAS approved testing house
  • Adoption of best practice in quality assurance (accreditation to ISO9002 Quality Management System)
  • A comprehensive training and development strategy that meets independent criteria (e.g. ACTD), with a commitment to “investors in people” accreditation
  • Will supply trade and market statistics and maintain the confidentiality of same under Competitions Act
  • Agreement not to copy members’ designs
  • Agreement that company complies with current environmental legislation for manufacturers

Retailers

  • Company has customer care policy
  • Training programme
  • Displays appropriate technical information
  • displays appropriate signage under current UK legislation
  • Details of services offered

Tile Agents

  • Name of companies they represent
  • Details of products represented
  • Sole Agents for the company?
  • Geographical area covered for each manufacturer
  • Details of VAT arrangements with HM Customs & Excise for non EU countries

Independent Tile Fixer

  • Confirmation of number of fixers – direct, self-employed & trainees
  • Details of CSkills Registration number
  • Type of Tax exemption certificate held
  • Type of work undertaken – construction contracts/consumer sector/both
  • Details of contract values that companies work to:- largest/smallest, value of last 5 contracts
  • Details of 2 contracts that can be inspected
  • Confirmation that company works to BS5385, BS8000 and TTA technical publications
  • Details of 2 trade references and main contractors that can be approached

Tiling Contractor

  • Confirmation of number of fixers – direct, self-employed & trainees
  • Details of CITB Registration number
  • Type of Tax exemption certificate held
  • Type of work undertaken – construction contracts/consumer sector/both
  • Details of contract values that companies work to:- largest/smallest, value of last 5 contracts
  • Details of 2 contracts that can be inspected
  • Confirmation that company works to BS5385, BS8000 and TTA technical publications
  • Details of 2 architects and main contractors that can be approached

Associate Manufacturer – Overseas

  • Operate their manufacturing base outside the European Union
  • Manufacture tile or tile related products
  • Will provide details of products
  • Agree to co-operate with TTA on matters relating to the supply of their product to TTA members in the United Kingdom and Ireland.

Material Training Centres

  • Offer product knowledge training courses by competent trainers.
  • Will encourage delegates to apply for membership.
  • Independent Training Centres
  • Will meet the criteria set down by the TTA Fixer Training Committee.

Support Service Members

Support service membership shall be open to individuals or organisations that have completed a minimum of two years employment or association with the wall and floor tile industry and would not meet the criteria of other membership sectors. Support service members may be, for example, college lecturers, sales representatives, software houses. Support service members shall be eligible to vote Details of connection with wall and floor tile industry will be required

Internet Trader (Sole Business – No Showroom)

  • Minimum 2 years trading
  • Produce last 2 years audited accounts
  • 70% of sales must be tile related
  • Provide a Sample Service
  • Provide Technical and Sales Advice Support Line
  • Website Pricing Includes VAT
  • Credit Card Sales
  • Provide Postal Address
  • Must comply with current Consumer Protection (Distance Selling) Legislation
  • Provide 2 referees : 1 Trade Reference / 1 Consumer Reference
  • Third Party Review (ie Trust Pilot)
  • Have link from own website to TTA website

Personal Member of the Tile Association

A personal member of The Tile Association will be:

  • An individual working or connected to the wall and floor tile industry who does not qualify under another membership category.
  • A personal member will not be able to vote at Association general meetings, but will receive copies of all Association correspondence, whether by post or by electronic means.
  • A personal member will not have their details shown on the Association website or directory and will not be able to display the Tile Association logo.
  • Personal members will be asked to pay a single two year subscription rate, after which time they would be invited to apply for membership in the appropriate sector.